We are seeking a dynamic, detail-oriented Accounts & Admin Coordinator to support day-to-day finance, billing, and practice administration. You will manage patient and medical aid accounts, drive debtor follow-ups, and coordinate front-office workflows in a fast-paced, patient-centered environment.
Key responsibilities
- Manage patient and medical aid accounts from invoicing to reconciliation
- Process medical aid claims and rejections, perform follow-ups, and resolve queries
- Monitor age analysis and drive collections on outstanding debtors
- Prepare daily, weekly, and month-end finance and operations reports
- Maintain accurate records, filing, and compliance documentation
- Coordinate reception and admin workflows to ensure smooth patient flow
- Support stock, petty cash, and supplier invoice processing
- Liaise professionally with patients, clinicians, and medical aid providers
Minimum requirements
- Proven experience in medical practice administration
- Strong working knowledge of medical billing software and claims processes
- Solid debtors management track record, including age analysis and collections
- Proficient in MS Excel and general office systems
- Excellent written and verbal communication
- High attention to detail, strong numeracy, and problem-solving ability
- Ability to work on-site in Fourways and thrive in a busy team setting
Advantageous
- Experience with South African medical aids and PMB rules
- Exposure to month-end close tasks and basic bookkeeping
- Customer service or front-desk coordination experience
Personal attributes
- Professional, empathetic, and patient-focused
- Organized with strong time management
- Proactive, accountable, and able to multitask
- Team player with a positive attitude
