FAQ

Frequently Asked Questions

The most frequently asked questions we get:

What can I expect at an appointment?

Our General practitioners will see to it that you receive the best possible clinical treatment during the consultation. Should you require additional investigations, we have Xrays, Sonars, Lancet labs, physio, dieticians, chiropractors and a baby clinic at your disposal.
We can also administer intravenous medication, perform ECGs and other procedures in our short stay cubicles.
We provide papsmears and other women wellness services to our patients.
We try to keep our waiting time to less than 15 minutes, unless there is an emergency onsite.
Children and very sick patients who are waiting will often be triaged by our experienced nursing sisters.
We also provide yellow fever vaccines and other travel meds and advice for those travelling abroad.

What happens if I am a new patient?

Please bring your ID/Passport/Drivers licence to the centre, as well as your medical aid card. We accept selected Medical aids including Discovery, and we are part of the Discovery GP network. Also bring any copies of letters from other doctors or recent medication. It will help us to help you.

Do you have Imaging (x-rays, ultrasonography, CT-scan) facilities?

Yes. Ordinary x-rays, panoramic mouth views and ultrasonography.

Do you examine children at your clinic?

Yes. Our doctors are highly experienced with treating children from birth.
We will refer to a paediatrician if specialized treatment is required.
We also have a Baby Clinic, where we administer vaccinations and perform well baby checks. We also provide breast feeding and new mommy advice.

Do you have a dentist

Yes, we have dentists and an oral hygienist in our practice

Do you accept medical aid

We accept select Medical aids including Discovery. However, if your funds are exhausted, we would kindly request that you settle the bill upfront

Do you have parking facilities?

Yes. Safe and secure parking is available in front and around the Medical Centre. The first 90minutes of parking will be free, thereafter there will be a small charge for parking.

Which services do you offer?

  • Family practice
  • Dental clinic
  • Baby clinic
  • Travel clinic
  • Aesthetics: Botox/fillers
  • Special medicals: insurance/visa/executive/road accident fund/
  • Radiology: x-rays/sonar
  • Lancet lab: blood tests
  • Physiotherapy
  • Dietitian
  • Chiropractor
  • Biokineticist

Do you offer vaccinations for children?

Yes. We offer vaccinations at our baby clinic. We are all for consent, and will provide any vaccination as requested by parents, to the best of our possibility.